Answers to the most common booking, payment and travel questions — or reach a real person in a couple of taps.
Whether you're planning a trip, waiting on a refund, or need a document reissued, our Help Center is the fastest place to start. Browse a topic below or search the frequently asked questions — and if you can't find what you need, our support team is just an email or call away.
Making a booking, payment methods, EMI options and invoice/GST copies.
How to cancel, refund timelines and tracking the status of your money back.
Rescheduling dates, changing travellers, or upgrading your package.
Login issues, updating contact details and managing saved travellers.
E-tickets, hotel vouchers, visa help and identity document requirements.
Reach our team directly for anything urgent or not covered here.
Go to My Trips in your account and select the booking you'd like to change. Cancellation and rescheduling options — along with any applicable charges — are shown before you confirm.
Approved refunds are usually processed within 7–10 business days to your original payment method, though your bank may take a few extra days to reflect it.
Your e-ticket and vouchers are emailed on confirmation and are also available any time under My Trips > Booking Details > Download.
We recommend reconfirming international flights 24–48 hours before departure directly with the airline, as schedules can occasionally change.
Email us at enquiry@farebuzzertravel.com or use the chat widget in the bottom corner of any page — our team typically responds within a few hours.
Our support team is available every day to help with bookings, changes and anything else on your trip.
Email enquiry@farebuzzertravel.com