Simple, transparent terms so you always know where you stand.
Cancellation terms vary by package, hotel and how close to departure you cancel. Your booking confirmation always has the final word on the specific terms that apply to your trip — the table below is a general guide, and our support team is happy to help if anything is unclear.
Please note: Some hotels, airlines and third-party suppliers apply their own, sometimes stricter, cancellation terms. Where this applies, the supplier's policy takes precedence over the general terms below.
| Time Before Departure | Cancellation Charge |
|---|---|
| 30 days or more | 10% of package cost |
| 15–29 days | 25% of package cost |
| 7–14 days | 50% of package cost |
| Less than 7 days / no-show | 100% (non-refundable) |
Go to My Trips in your account and select Cancel Booking. You'll see the exact cancellation charge for your booking before you confirm.
Approved refunds are processed within 7–10 business days to your original payment method.
This is our general policy. Certain fares, promotional packages or supplier terms may carry different (often stricter) cancellation rules, shown at the time of booking.
In many cases, yes — rescheduling can be cheaper than cancelling. Contact support before you cancel to check what's possible for your booking.
Our support team can walk you through your options and the exact charges that apply.
Email enquiry@farebuzzertravel.com